Frequently Asked Questions
Laundromat
What are your hours?
We are open Monday through Friday from 8AM to 8PM with last wash at 7PM. Saturday to Sunday we are open from 8AM to 5:30 PM.
Are you attended?
Yes, fully attended from open to close.
Are you a coin or credit card laundromat?
Our machines are coin operated. We are located across the intersection from Harmony Bank and we also have a change machine.
With our Wash and Fold and Pickup and Delivery services you can use credit cards for payment.
Do you have large machines?
We have 1 large 45 lb. washer and plenty of dryers to do big loads, comforters, and more.
Wash & Fold
What are your wash and fold hours?
Monday to Friday from 8AM to 8PM. Saturday to Sunday from 8AM to 5:30 PM.
What products do you use when you wash my clothes?
We use premium detergents, softeners, and dryer sheets.
Is there a minimum order?
There are no minimums. Just choose the order type and turnaround speed.
Do you wash my clothes with other clothes?
No. We always keep our customers laundry separate from one another.
What is the turnaround time for wash & fold?
Turnaround times are available for same-day, next-day, and 2-day service. Please see wash & fold page for prices.
Pickup & Delivery
When do you offer pickup and delivery?
We offer pickup and delivery 7 days a week. Drivers pickup and deliver orders from 9AM to 11AM and 4PM to 6PM.
What is the turnaround time for pickup and delivery?
Turnaround time on these orders are available for same-day, next-day, and 2-day delivery. Fees vary. Please see pickup & delivery page for prices.
Is there a minimum order?
There are no minimums. Just choose your order type and delivery speed.
How much does pickup and delivery cost?
This service is a time-saving value. You have options in purchasing this service. You can order pickup and delivery by the bag or by pound plus delivery. See our pickup & delivery page for current prices and options.
Do I need to be home when the driver picks up or delivers my clothes?
No, you can leave your laundry in a secure location (front porch, back porch, behind a fence, in an unlocked garage) just make sure to note it when you place your order so our driver knows where to find it.
How do I schedule an order online?
It is simple. Just click on the "Schedule a Pickup" Button in the upper right hand corner and create an account. It only takes a few minutes to input your information and you can place an order for weekly, bi-weekly or one-off services.
Can I make a special request on how I want my laundry done?
Absolutely. When you place your order online there is a section called Preferences where you can specify things you want done every time that we do your laundry. There is also a section called Special Laundry Instructions where you can ask for something for this particular order. For instance if you want us to spot treat a stain on one of your items.
Is there a contract or long term commitment?
No. You never have to sign a contract and you can stop service at any time. We know that you will stick with us based on our excellent service.
When I schedule an order, how will I be billed?
Like other online services, we ask for your credit card when you place your order. Your card will not be billed until your laundry is completed and weighed.
What do I put my laundry in?
For orders priced by weight and not by bag, please put your laundry in a laundry bag or in a trash bag and make sure it is closed properly so nothing falls out.
For 40 lb. orders priced per bag and not by weight, please use the 40 lb. bag(s) supplied to you.
For 20 lb. orders priced by bag and not by weight, please use the 20 lb. bag(s) supplied to you.
Can I put my pickups on hold while I'm on vacation?
Yes. You can suspend your pickup until you return from your vacation.